Case Study / Client: Softcat PLC
Delivering complex programmes of work for ambitious, high growth IT solutions provider.
With over £1bn turnover, Softcat are one of the UK’s leading providers of technology solutions and services. Delivering IT solutions across both the public and private sector, they have an enviable track record alongside ambitious future growth objectives.
Benefiting from a mature Professional Services division and a constantly growing workforce, Softcat are delivering increasingly larger and more complex technological change to their clients. With an established relationship, Softcat turned to Speculo to support the customer demand and to quickly inject experienced project resources to help drive more technological and complex programmes of work for their clients.
It was established that quickly scaling project resources to support demand for Softcat’s Professional Services was presenting a problem for the business. Costs of recruiting experienced Programme and Project Management resource was increasingly high and the time spent by senior managers in the recruitment process often wasted, as too much time was taken and it was a costly distraction from their primary role.
Furthermore, the availability of senior project staff on the market was limited with experienced Programme Managers proving difficult to recruit as often already tied up on long term existing engagements. Combined with the additional time required to on board permanent members of staff and get them up to speed, alongside the inherent expense and inefficiencies of contractors, Softcat required a different solution.
> Scalable workforce
> Delivery management
> Consistent quality
The solution was simple. A Virtual Project Management Office, that delivered highly experienced project resources precisely when customers demanded it.
With an incredibly flexible delivery approach and no long term commitment, Speculo provide their Virtual PMO service on a scalable, highly cost effective PAYG model. Softcat, therefore, have immediate support from experienced Programme and Project managers that can be utilised across customer projects whilst only paying for the exact time spent on execution.
Acting as an overflow for the business’s internal Project Team, Softcat can drive efficiencies by better utilising internal resources, whilst utilising Speculo’s skills strategically for more complex senior engagements, in turn building out and winning further business as a result.
By entrusting Speculo, Softcat can now confidently grow new opportunities and increase customer satisfaction, with the knowledge that their clients projects are in a safe pair of highly experienced hands. Additionally, the business is witnessing consistent technological change across their client base, all delivered in a harmonious, collaborative way with their internal team.
Benefiting from a cost efficient, scalable project resource, Speculo can now proudly claim to be an elite Softcat partner, helping deliver programmes and projects for their biggest clients.
> Consistent high quality project resources
> Eradicated recruitment costs & challenges
> Reduced fixed term commitments & reliance on contractors
> Collaborative partner to work seamlessly with internal team
> Allows senior leadership to focus on core business role
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